SirsiDynix Symphony
RCLS SirsiDynix Symphony ILS
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RCLS ILS Manual
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Symphony Forms
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MobileStaff (MobileCirc)
Online Training
RCLS Gateway App
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SirsiDynix Status
- SirsiDynix StatusCurrently; RCLS uses SirsiDynix hosted cloud services for the Enterprise Catalog, Blue Cloud Analytics, and other Blue Cloud products. All are hosted in the SirsiDynix Atlanta facilities. Check here to see if there are service issues.
ANSER HelpDesk
For all ANSER Support issues, contact the RCLS ANSER HelpDesk at:
or Email helpdesk@rcls.org
SirsiDynix Symphony Product Information
- SirsiDynix Symphony Product PageSymphony SirsiDynix Symphony® is a proven, robust ILS built for now and the next generation in library technology. Used by public, academic, K-12, special libraries and consortia worldwide, Symphony is the most widely installed ILS in history.
RCLS ILS Manual
- Section 1 — ANSER Organization (last update 2/28/2017)
- Section 2 — Essential Skills (last update 03/21/2017)
- Section 3 — Circulation : User Records (last update 7/25/2021)
- Section 4 — Circulation : Basic Circulation (last update 3/9/2021)
- Section 5 — Request/Holds Management (Last update 11/02/2018)
- Section 6 — Cataloging : Item Records (last update 12/6/2017)
- Section 7 — Blue Cloud Acquisitions Pilot Fact Sheet
- Section 8 — WorkFlows Reports (last update 9/6/2013)
- Appendix 1–ANSER Policies (last update 10/7/2021)
- Appendix 2–ANSER Phone Chain (last update 5/26/2011)
- Appendix 3–Item Types (last update 1/15/2020)
- Appendix 4–User Profiles Guideline Chart (last update 10/7/2021)
- Appendix 5–Locations (last update 1/15/2020)
- Appendix 6–Function Key Mapping (last update 9/28/2011)
- Appendix 7–Item Category 1 (1/15/2020)
- Appendix 8–Item Category 2 (1/15/2020)
- Appendix 9–Circulation Rules (09/25/2020)
- Appendix 10 – USPS Abbreviations (link to USPS)
- Appendix 11–User Category 2 (1/15/2020)
- Appendix 14–Barcode Format (last update 8/2/2005)
- Appendix 15–Sample Hold Proxy Permission Form (last update 10/12/2012)
- Appendix 16–Sample DAMAGED slip for transiting items (11/27/17)
- Appendix 17–Symbol 4200 series scanner configuration sheet (4/7/2017)
Blue Cloud Commerce
BC Commerce Setup, Cash Drawers, ProPay
Symphony Forms
Catalog Error Form
Item Type Request
Serial Union List (ULS) Change Form
Blue Cloud Analytics
Login to Blue Cloud Analytics
[Note: Logins are distributed to Member Library Directors and their designated ANSER Contacts only. However, reports can be set up that will automatically run on a schedule and email results to any member library staff.]
MobileStaff (MobileCirc)
Online Training
Novelist Select in Enterprise
RCLS Gateway App
RCLS Gateway App
RCLS Gateway is a smartphone app that allows you to check your library record, search the catalog, place requests, and find and select digital content.
Find the link to the Apple App Store and Google play to download the app now.
[Note: “RCLS Gateway” is the branding we have given to the SirsiDynix product: Blue Cloud Mobile.]
Tools