The New City Library is seeking an individual with both customer service and tech skills to join our friendly Support Services staff. Working under the general direction and supervision of the department head, the successful candidate will be capable of performing routine paraprofessional duties in the library. Employees in this support position provide direct customer service, perform clerical duties, and assist in all levels of materials acquisition, processing and maintenance. The following are essential requirements:
- High School diploma or equivalent.
- Excellent English language communication skills both oral and written
- Computer and keyboard skills
- Pleasant and effective interpersonal skills
- Creative problem solving skills
- Ability to exercise discretion, use good judgment and maintain confidentiality
- Cash and credit card handling skills
- Understanding of contemporary public library service principles and practices
- Basic mathematical skills
- Ability to learn various software applications used in library including any ILS
- Ability to sort numerically and alphabetically
- Ability to work assigned schedule
- Physically capable of bending, lifting, reaching and pushing loaded book carts
The employee will be required to work 35 hours per week with one evening per week and one Saturday per month. Benefits include New York State Retirement, health insurance, 403b plan, plus vacation, personal and sick leave. The position is union-affiliated with NYSUT. Salary starts at $36,652 and is negotiable based on experience. The full job description is available from administration. Start date immediately.
Please email your letter of application and resume to Stephanie Roberts, Head of Support Services, at sroberts@newcitylibrary.org by Friday, June 2.
Posted May 17, 2023